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Monday, October 31, 2005

Competitiveness of civil servant in Malaysia

In 1987, one day before Black Monday (21 October 1987) and police is going to mass arrests of politician under Operation Lalang.

When the whole Malaysia is in tension. Some one shooting with M-16 in Chow Kit Road in Kuala Lumpur occur. I remember I watch on the TV that the then Inspector-General of Police ( IGP )appear on the crime scene himself alone to observe the situation himself. He really brave and willing to risk his life. He can delegate this to his subordinate in such dangerous situation but he didn't.

One week ago. The ex-IGP write an article on The Star. It demonstrated what call competitive. I feel all civil servant should have read such article.

Ex-IGP is a former British train civil servant. However, after so many years of independent. Our civil service has deteriorated.

If you read Tun Hanif Omar article, it is difficult to imagine how Malaysia crime rate has come to this level if police force is lead by such highly competitive person. However, after Tun Hanif Omar retired. There is at least two more person heading the police force. Who should be responsible to the deterioration?

Today is second anniversary of Abdullah become our Prime Minister. When Abdullah become Prime Minister, he make a surprise visit to government department. Everybody hope he would bring reform to civil services.

Then, a victory in general election show support of people to him. Unfortunately, a large number of his team has lost in UMNO election, which slow down the reform process. Present IGP's son arrest by Anti-Corruption agency also affect the spirit of Abdullah's team. Clearly, reform is not an easy task. Hope the present IGP would continue what suppose to be do.

On the 2nd anniversary of Abdullah become Prime Minister. It is a real test of Abdullah on how to reshuffle the cabinet and move on.

Related link: Lim Kit siang





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2 comments:

Anonymous said...

This is just my two cents on the issue of competitiveness of a civil servant in Malaysia. While we do have some officers who are very dedicated and diligent in their work, the majority remains complacent and nonchalant about the quality of their work. Back in the colonial days when work duties were not "micro-streamlined" as such, civil servants worked diligently and everything was in order, just like clockwork. However, post independent day, new administrative measures were introduced,one such measure being over-delegating duties amongst civil servants. In a hypothetical setting where one person working to his full capacity would be able to complete the task (and the incidentals thereto) without too much difficulty, the current situation is that a task may be delegated to several different people in the same department. This in turn, slows down the work process and decreases productivity. If one person in the process chain is on leave, the whole work flow will be interrupted.
Those who override the system, i.e. taking on more work than they are delegated, will suffer in silence. Those who adhere to the system, i.e. only doing what they are required to do, stand to benefit. The end result is usually a backlog of files. Unfortunately, this is not a problem which can be solved in a day. People join the service with a stone cast mindset that they are in for a good deal, doing minimal work and getting all the benefits conferred upon civil servants. In the long run, the hardworking officers will feel demoralised and will go with the flow.
Another problem is of course, the remuneration issue. It is a known fact that almost 50 years post independence, the remuneration accorded to civil servants are nowhere near competitive. One may say that this can be compensated with the benefits accorded, but that is not always the case. As the chinese saying goes, in order for your horse to run to its fullest capacity, you must feed grass to it. With inflation, soaring fuel prices etc., the pay of a civil servant is just not attractive enough to keep one on his toes. What usually happens, is that either the officers concerned do very little work, to justify their pay, or they leave for greener pastures after they have gained the requisite expertise. A lot of talent will be lost this way, which in turn, is a loss to our country as well.
Just my dua puluh sen on this issue. Think I wrote too much already :P

Peter said...

I agree with you on civil service remuneration is not competitive, especially if compare with Singapore.

However, we have too much civil servant in term of quantity.I feel we are one of the highest civil servant per population country in the world.

If we have lesser civil servant. I think government able to increase their remuneration within the same budget.